ML3390eco Troubleshooting
If you have a specific, identifiable problem with your product, you may be able to minimise downtime by using our troubleshooting search tool to find a quick a solution.
Simply input a few key words into the panel below.
Search troubleshooting for the following words:
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What do the letters in the product name mean?
An explanation of the letters and/or abbreviations in the product name.
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Where can I find the serial number?
The serial number is a unique sequence of numbers and/or letters which is used to identify your product.
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What are all the ports on my printer for?
On the back of your printer you will see a selection of different ports, ranging from the power socket to network and usb ports and perhaps a parallel port.
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Get to know your product
Learn how to identify the name of your printer and the consumables used in it.
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OKI Printer Driver Compatibility with Windows 8/Server 2012
Microsoft released their latest version of Windows called Windows 8 in October 2012
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What driver do I use for Small Business Server 2011?
Small Business Server is built on Windows Server 2008 R2
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What is "Form Tear off"? How do I set it and turn it off?
'Form tear off' refers to the perforated edge of the paper. This setting sets the page to tear off in the same position after every print.
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How do I print a Menu Map?
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What is "Top of Form" (TOF) and how do I set it?
Top of Form (TOF) relates to the print start position i.e. the position the printer starts printing from at the top of the page.
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The menu light flashes on the printer and the printing stops
This is a Printhead Thermal Alarm
